10 Lessons I’ve Learned in 10 Years of Freelance Design
- Laura Thomas
- Apr 8
- 3 min read
When I started out as a freelance graphic designer, I didn’t have a big plan—I just knew I loved design and wanted to build something of my own. Fast forward ten years, and I’ve learned a lot (some of it the hard way!). From client relationships to creative confidence, freelancing has taught me so much more than how to pick the right font or set up a perfect print file.
Here are ten of the biggest lessons I’ve learned from a decade in freelance design.
1. Clear communication beats clever design (every time)
It doesn’t matter how beautiful something looks—if the message isn’t clear, it won’t land. The best design communicates simply and effectively. The same goes for emails, briefs, and feedback—clarity is everything.
2. Processes are your best friend
When you’re freelancing, having a clear process saves you and your client a lot of guesswork. I’ve learned to stick to structured project phases, set expectations early, and avoid jumping straight into design before we’ve talked goals and strategy.
3. You won’t be the right fit for everyone (and that’s okay)
Not every client is the right match—and that’s a good thing. Saying no (or walking away politely) is sometimes the best choice for everyone involved. It leaves space for the right kind of work to come in.
4. Your portfolio should reflect the work you want to do
Early on, I said yes to all kinds of projects, which helped me learn—but over time, I realised that showcasing the kind of work I wanted to get more of made all the difference. Now I curate my portfolio carefully, and it attracts the right clients.
5. Good relationships build better projects
The best work often comes from strong relationships—not just talent. Clients who trust you, collaborate with you, and value what you bring to the table make the whole process more enjoyable (and the outcomes stronger).
6. Boundaries = sustainability
It’s easy to overwork when you’re passionate and self-employed, but burnout doesn’t help anyone. I’ve learned to set boundaries with time, scope, and availability—and that’s helped me stay creatively fresh and focused.
7. Print will always have a place
As a designer who loves print, it’s been great to see how tangible design still has real impact. A beautifully printed brochure or well-crafted magazine still turns heads. It’s not going anywhere.
8. Every project teaches you something
Whether it’s a new skill, a new approach, or just how to navigate a tricky situation, there’s always something to learn. Staying curious and open is half the job.
9. You grow into your own voice
When you start out, it’s easy to second-guess yourself or compare your work to everyone else’s. But over time, you develop your own style, your own process, and your own way of doing things. And that’s what makes your work unique.
10. Confidence comes from doing, not waiting
In the early days, I spent a lot of time wondering if I was "ready"—ready to raise my rates, to pitch for bigger projects, to call myself a proper designer. The truth? You get ready by doing the work. Confidence builds with experience, not perfection. And sometimes, you just have to back yourself before you feel 100% sure.
Final Thoughts
Ten years in, and I still feel like I’m learning, evolving, and discovering new ways to do what I love. Freelancing can be unpredictable—but it’s also incredibly rewarding. Every project, every client, every lesson has helped shape the designer (and business owner) I am today.
If you’re just starting out, take it one step at a time. If you’ve been doing it a while—here’s to the next ten.
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